Operation cum Business Development Manager
-
Job Descriptions
• Oversee day-to-day office administration and ensure smooth and efficient business operations.
• Manage overall project timelines, meetings, deliverables, follow-ups and coordination between clients, BA and technical team.
• Engage with clients to understand their business needs, coordinate system requirements and manage feedback, expectations and project updates.
• Identify new business opportunities, potential clients and market needs through research, networking and initial outreach.
• Coordinate product demonstrations, presentations, proposals and quotations, with technical support from the Technical Manager/team where required.
• Maintain relationships with existing clients, follow up on satisfaction and identify cross-selling, upselling and new system/module opportunities.
-
Job Requirements
• Diploma/Degree in Business Administration, Management, Information Technology, Project Management or related field.
• Minimum 5 years of relevant experience in operations, project management, business development, client servicing or a related role.
• Strong project management, planning, coordination and follow-up skills.
• Good communication, presentation, negotiation and client relationship management skills.
• Experience in an IT/software company, ERP/business systems or plantation/estate industry would be an added advantage.