Operations Executive to General Manager
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Job Descriptions
## Job Summary
* The Operations Executive to the General Manager provides operational support to ensure smooth execution of business activities, coordination between departments, and timely delivery of operational objectives. The role acts as a key link between the GM and operational teams by monitoring progress, preparing reports, coordinating initiatives, and supporting continuous improvement activities.
* This position requires strong organizational, analytical, and communication skills, with the ability to understand business operations and drive follow-up actions across multiple departments.
## Key Responsibilities
### 1. Operations Coordination
* Support the GM in monitoring daily business operations and key operational activities.
* Coordinate with various departments to ensure alignment with company objectives and priorities.
* Follow up on operational tasks, action plans, and project milestones.
* Assist in resolving operational issues by coordinating with relevant stakeholders.
* Monitor operational performance and highlight areas requiring attention.
### 2. Performance Monitoring & Reporting
* Prepare operational reports, dashboards, and management updates for GM review.
* Track key performance indicators (KPIs), productivity targets, and operational improvements.
* Consolidate data and information from different departments for management decision-making.
* Assist in preparing presentations and reports for management meetings.
### 3. Project & Improvement Support
* Support the GM in implementing strategic initiatives and improvement projects.
* Coordinate cross-functional projects and ensure timely completion of assigned actions.
* Assist in process improvement activities to enhance efficiency and productivity.
* Maintain project trackers and follow up on deliverables.
### 4. Cross-Department Communication
* Act as a communication bridge between the GM and department heads.
* Coordinate meetings, discussions, and follow-up actions related to operational matters.
* Ensure important decisions and instructions are communicated effectively.
* Maintain visibility of operational priorities and deadlines.
### 5. Operational Documentation & Compliance
* Maintain operational records, procedures, and reports.
* Support preparation for audits, reviews, and management assessments.
* Ensure documentation is updated and properly maintained.
* Assist in implementing company policies and operational standards.
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Job Requirements
## Requirements
### Education
* Diploma or Bachelor's Degree in Business Administration, Operations Management, Engineering, or related field.
### Experience
* 2–5 years of experience in operations, manufacturing, engineering, project coordination, or business support roles.
* Experience working with multiple departments and senior management is preferred.
### Skills
* Strong coordination and follow-up skills.
* Good analytical and problem-solving abilities.
* Proficient in Microsoft Office (Excel, PowerPoint, Word).
* Ability to prepare reports and presentations.
* Strong communication and interpersonal skills.
* Able to manage multiple priorities in a fast-paced environment.
## Preferred Attributes
* Proactive and self-driven with strong ownership of tasks.
* Comfortable working independently and closely with senior management.
* Able to understand operational processes and identify improvement opportunities.
* Strong attention to detail with good business awareness.
* Willing to travel frequently to estate/field sites.
* Must be willing to be based in Bintulu, Sarawak.
* Good knowledge of plantation or field operations is an added advantage.
## Reporting Structure
Reports directly to: General Manager